This Privacy Policy explains how Snippetbox (“we,” “us,” “our”) collects, uses, and shares information when you use our website, application, and services (collectively, the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use Snippetbox.
1) Information We Collect
- Account & Profile: Email address and basic profile details you provide when you sign up or update your account.
- Auth & Session: Authentication tokens/cookies needed to keep you signed in (managed via our auth provider).
- Snippets & Metadata: Your code, titles, languages, tags, visibility settings, and timestamps; view counts and basic engagement stats for public snippets.
- Usage Data: App interactions, device/browser type, pages viewed, and referrers—used to improve performance and reliability.
- Support & Comms: Messages you send us (e.g., email or in‑app feedback).
- Cookies/Local Storage: To maintain sessions, remember preferences (like theme), and reduce friction in the UI.
2) How We Use Information
- Provide, maintain, and improve Snippetbox functionality and performance.
- Secure accounts and prevent fraud, abuse, and service misuse.
- Personalize features (e.g., recent items, filters, theme) and measure engagement.
- Communicate about updates, security notices, and support.
- Comply with legal obligations and enforce our Terms.
3) Public Snippets & the Widget
When you mark a snippet public, it becomes accessible to anyone with the link and may be listed publicly or indexed by search engines. The embeddable widget can render your public snippets on third‑party sites. Avoid including secrets, credentials, or sensitive personal information in public snippets.
4) Legal Bases (EEA/UK)
If you are in the EEA/UK, we process personal data under these bases:
- Contract: To provide the Service you requested.
- Legitimate Interests: To secure, operate, and improve Snippetbox.
- Consent: For certain optional cookies or communications.
- Legal Obligation: When we must keep or share data by law.
5) How We Share Information
- Service Providers: Hosting, authentication, storage, analytics, error monitoring—only as needed to operate Snippetbox.
- Legal & Safety: To comply with laws, protect rights, or prevent harm.
- Business Transfers: In a merger, acquisition, or asset sale (we’ll notify you where required).
- With Your Direction: For example, when you share a public snippet or embed it on another site.
6) Data Retention
We keep personal data for as long as needed to provide the Service and for legitimate business or legal purposes. You can delete your account or content at any time; we may keep limited records as required by law or to resolve disputes.
7) Security
We use reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8) Your Rights & Choices
- Access, Correction, Deletion: View, update, or delete your profile and content within the app or by contacting us.
- Portability & Restriction: Request a copy of your data or ask us to limit certain processing where applicable.
- Marketing Preferences: Opt out of non‑essential emails via links in those messages.
- Cookies: Manage cookies via your browser/device settings.
- CCPA/CPRA (California): We do not “sell” personal information as defined by California law. You may exercise access/deletion rights by contacting us.
9) International Data Transfers
We may process data in countries other than where you live. Where required, we use appropriate safeguards (e.g., contractual clauses) to protect personal data during cross‑border transfers.
10) Children’s Privacy
Snippetbox is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child provided personal data, please contact us to request deletion.
11) Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we’ll provide reasonable notice. Your continued use of the Service after the effective date constitutes acceptance of the updated policy.
12) Contact Us
Questions or requests about privacy? Email eric@snippetbox.io.